makmur Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. When you access makmur, you confirm that online gambling is legal where you are located and that you have the legal right to use our platform.

Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We offer sportsbook markets (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). We require identity verification before your first withdrawal to comply with anti-money-laundering regulations.

This page sets out the legal framework under which we operate and the conditions under which we may restrict access to our platform.

Service Availability and Jurisdiction

We operate makmur as a platform available only in jurisdictions where local law permits online wagering. We do not target users in jurisdictions where online gambling is prohibited, and we restrict access to our platform from those jurisdictions where technically feasible.

If you access makmur from a jurisdiction where online wagering is prohibited, you do so at your own risk. We are not responsible for any consequences arising from your use of our platform in violation of local law. If we detect access from a prohibited jurisdiction, we may restrict or close your account without notice or refund.

Users are solely responsible for verifying that access and use of makmur comply with the laws, regulations, and licensing requirements of their own jurisdiction. We do not provide legal advice. If you are uncertain whether online wagering is legal in your jurisdiction, we recommend consulting a legal professional before registering an account.

Account Eligibility and Verification

To open an account on makmur, you must be of legal age in your jurisdiction. We do not knowingly accept accounts from minors. We require identity verification before processing your first withdrawal. You provide your name, date of birth, and national ID number; we cross-check this information against official records.

If we determine that you are ineligible to use makmur—either because you are a minor or because you are located in a prohibited jurisdiction—we close your account and return your balance to your original payment method within standard processing windows. We may also report suspicious activity to relevant authorities if required by law.

You are responsible for maintaining the accuracy of the information you provide during registration. If you provide false or misleading information, we may suspend or close your account and forfeit any balance.

Payment Methods and Financial Compliance

We accept eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not accept payments from third parties or from payment methods not listed above. All deposits and withdrawals must use the same payment method to comply with anti-money-laundering (AML) regulations.

We apply standard security practices to verify the legitimacy of deposits and withdrawals. If we detect suspicious activity—unusually large deposits, rapid deposit-and-withdrawal cycles, or patterns consistent with money laundering—we may temporarily restrict your account pending investigation.

We comply with financial reporting requirements in the jurisdictions where we operate. If required by law, we report transaction data to relevant authorities. We do not disclose customer information to third parties except where required by law or court order.

Liability and Disclaimer

We provide makmur on an "as-is" basis. We do not guarantee uninterrupted service, error-free operation, or continuous availability. We are not liable for losses arising from technical faults, server downtime, connection drops, or other events beyond our reasonable control.

We are not liable for losses arising from your breach of these legal terms or from your use of makmur in violation of local law. If you use our platform in a prohibited jurisdiction or in violation of local regulations, you assume full responsibility for any legal consequences.

Our maximum liability for any claim is limited to the amount you deposited in the 12 months preceding the claim. This limitation applies to all claims, whether arising from contract, tort, statute, or negligence.

Payment methods

Eight methods accepted: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment. All deposits and withdrawals must use the same method.

AML compliance

We apply standard security practices to detect suspicious activity. Large deposits or rapid cycles may trigger account restrictions pending investigation.

Jurisdiction verification

Users responsible for verifying that access complies with local law. Access from prohibited jurisdictions may result in account closure.

Liability limits

Our maximum liability is limited to amounts deposited in the 12 months preceding a claim.

Account Restrictions and Closure

We reserve the right to restrict or close your account if we detect: access from a prohibited jurisdiction, fraudulent activity, use of false information, duplicate accounts, violation of these legal terms, or use of the platform in violation of local law.

If we restrict your account, we notify you via email and provide a reason. You may request an appeal within 30 days. If we determine that your account was opened in violation of these terms, we close your account and return your balance to your original payment method within standard processing windows.

If we close your account due to suspected fraud or AML violations, we may retain your balance pending investigation. If we determine that fraud or money laundering occurred, we may report your account to relevant authorities and forfeit your balance in accordance with applicable law.

Data Protection and Privacy

We protect your personal data using standard encryption and access controls. Your data is processed in accordance with our privacy policyWe share your information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity-verification services, and legal authorities when required by law.

Our servers may be located outside your jurisdiction. When you use makmur, your data may be transferred to, stored in, and processed in countries other than your country of residence. By using makmur, you consent to the transfer of your data to countries outside your jurisdiction.

Market Coverage and Accuracy

We offer sportsbook markets covering Liga 1, Piala AFF, Piala Indonesia, Champions League, badminton, and MotoGP. We settle markets based on official results from the relevant governing body. If a match is postponed or cancelled, we void unsettled markets and return stakes. If a team forfeits, we settle markets according to official tournament rules.

We do not guarantee the accuracy of odds, scores, or other information displayed on makmur. We strive to provide accurate, real-time data, but errors may occur. If you believe an error has occurred in market settlement or odds calculation, contact our support team. We review disputes within 24 hours using official records or video evidence.

Contact for Legal Inquiries

If you have legal questions, concerns about jurisdiction compliance, or wish to report suspicious activity, contact our support team via in-app chat or email. We provide English-language support and respond to legal inquiries within 10 business days.

If you are located in Jakarta, Surabaya, Bandung, or Medan and have concerns about local law compliance, we recommend consulting a legal professional in your jurisdiction before using makmur. Our support team can provide general information about our terms and policies, but we cannot provide legal advice specific to your situation.

Our services are available only where local law permits. We comply with all applicable regulations in the jurisdictions where we operate. By using makmur, you acknowledge that you have read this legal notice, understand the restrictions on service availability, and accept full responsibility for verifying compliance with your jurisdiction's laws.